Accessing Beacon and Logging In

Important Note: The steps outlined in this article are intended for registered users who use our native authentication.

For new and existing users of Beacon, this article will provide a detailed overview of accessing Beacon as a registered user.  Check out the related articles for specific questions and topics.

Username and Password

When you are added to Beacon, you will be provided with a username and temporary password via email.  Your username is typically your company email address.

You will be required to change your temporary password at your initial login (or any time you reset the password or request a replacement password.)

Password criteria:

• An uppercase letter
• A lowercase letter
• A number
• At least 8 characters

When you confirm your password, the passwords entered need to match.

Changing your Password

You can easily change your password in your user profile. 

1. Access your user profile by clicking your initials circle in the top right of the screen.
2. Click Change password.
3. Enter in your current password, then enter your new password twice.
   Note: The new password must match or else your password will not be saved.
4. Click Change password.
   Now, you password is updated.

Requesting New Password if Forgotten

If you are having issues signing in or have forgotten your password, you will need to reset your password.

To reset your password

1. Browse to https://beacon.alucio.io/  and click the Forgot password? link.
2. After entering your email address, and clicking the button Send code, check your email for your authorization code. 
   
3. Make sure to keep the FORGOT PASSWORD page open.
4. Enter in your authorization code, and current password, then enter your new password twice. Note: The new password must match or else your password will not be saved.
5. Click Set password. Your password has officially been updated.

Note: If you are still having issues logging in or have not received your authorization code, contact the Alucio support team for further help at [e-mail]. 

Session Activity

By default, when you sign into Beacon, your session remains valid as long as you are actively using any of its features. Also, by default, a session will time out after 25 minutes of inactivity. 

• User activity is defined as when you click something explicitly in the Beacon user interface or are actively running a virtual exchange meeting.
• A timeout warning will appear a few minutes before you are logged out to allow you time to continue using Beacon.
• If you timeout, you will be able to re-enter your credentials and restart your session from the login page.