Important Note: The steps outlined in this article are intended for registered users who use our native authentication.
For new and existing users of Beacon, this article will provide a detailed overview of accessing Beacon as a registered user. Check out the related articles for specific questions and topics.
Username and Password
When you are added to Beacon, you will be provided with a username and temporary password via email. Your username is typically your company email address.
You will be required to change your temporary password at your initial login (or any time you reset the password or request a replacement password.)
Password criteria:
- An uppercase letter
- A lowercase letter
- A number
- At least 8 characters
When you confirm your password, the passwords entered need to match.
Changing your Password
You can easily change your password in your user profile.
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Access your user profile by clicking your initials circle in the top right of the screen.
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Click on Account Settings.
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Enter in your current password, then enter your new password twice on the screen.
Note: The new password must match or else your password will not be saved.
- Click Change password.
Now, your password is updated.
Requesting New Password if Forgotten
If you are having issues signing in or have forgotten your password, you will need to reset your password.
To reset your password
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Browse to https://beacon.alucio.io/ and click the Forgot password? link.
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After entering your email address, and clicking the button Send code, check your email for your authorization code.
- Make sure to keep the FORGOT PASSWORD page open.
- Enter in your authorization code, and current password, then enter your new password twice. Note: The new password must match or else your password will not be saved.
- Click Set password. Your password has officially been updated.
Note: If you are still having issues logging in or have not received your authorization code, contact the Beacon support team for further help at support@alucio.io.
Beacon iPad Application Automatic Logout
Beacon automatically logs users out of the iPad applications every 30 days. Please ensure you are logged in to Beacon the day before your meeting.
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